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What Customers (and other REALTORS®) say about Bill
Piney-Z Home Owners Association
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TESTIMONIALS Most good REALTORS® have testimonials from satisfied customers, and so do I (scroll down). But how many have testimonials from other REALTORS®? Call the REALTOR® other REALTORS® call!
From:
jamespthorn@comcast.net [mailto:jamespthorn@comcast.net]
Hi Bill:
Could you help me with one thing. . . . (specific question omitted) . . . Thanks
for your help. I know you are the pro in Piney-Z. Click Here to hear a voice mail left for me by another realtor.
From: Simone
L. Watts [mailto:slwatts2002@earthlink.net] You're the most knowledgeable person about Piney Z in Leon County and ALWAYS so helpful Bill...... Simone Watts, Matchpoint Real Estate, Inc.
Hello Bill,
I knew you were the go to guy about Piney Z,
so that's why I called. You helped me to explain the CDD fees to my
buyers succinctly and intelligently.
I appreciate the info and assistance big
time!
Angie
Angie Goodman, Broker Associate
CRS, SRES Keller Williams Realty This is to certify that Bill Groover is the expert on Piney Z, and is the most knowledgeable realtor in Tallahassee on residences being built for sale and re-sale in Piney Z. He is authorized to use this endorsement in any way he desires.
Don Ficke
Anchor Realty
Whenever I have a question about Piney Z I ask the neighborhood expert Bill Groover.
Robert Leparulo
Keller Williams Realty
______ You may get an idea of what their peers think of a person by asking, "On what committees does your professional organization trust you to serve?" After serving a full term on the Grievance Committee, I was asked to serve on Professional Standards. I am also on the Finance Committee and Standard Forms Committee for the Tallahassee Board of REALTORS®. ______ Customer Comments . . . From: Dgtucker1980@aol.com
Hi Bill
As promised, here is the testimonial for you to put on your website or
put to any other use you deem necessary.
You claimed on your website that you wanted to be the kind of realtor to
others that you would like to have acting on your own behalf. In my
case, you far exceeded any expectations i have had and developed with
realtors over that past 20 years.
For the benefit of your future customers, i would like to list a few of
the more impressive highlights.
Preparation. From the beginning, your detailed spreadsheets about
the local market, showing the asking and final sales price, etc. were
invaluable. The data provided helped me to figure out what a fair first
offer would be and where we might end up on price, give the market over
the last six months. Armed with your data, i felt much more confident
about the negotiating process and a general idea of where things could
end up.
Specific Knowledge. Piney Z is your specialty area, and with that comes
specialized knowledge. I wouldn't speculate on non-Piney Z areas, but
your encyclopedic knowledge of Piney Z added to the quantitative
knowledge you provided above. For example, when considering whether to
make offers based on the average per square foot price, you were able to
add specific pieces of knowledge about each property that informed
whether that property had features that would make worth a little more
than the average per square foot price or, conversely, whether there
were attributes that might suggest a lower than average square foot
price. This made be completely comfortable in the price discovery
process.
Mortgage Banking. Again, the quantitative information you provided was
invaluable in selecting and obtaining a mortgage even in these credit
constrained times. The interest rates your companies offerred were at
or below advertised interest rates at bankrate.com. Your companies had
the liquidity to make the deal close. You data and knowledge made the
mortgage application and approval process transparent.
Service. Bill, you were accessible almost 24/7. If you didn't actually
take my calls when placed (and you answered them by the second rign
about 90 percent of the time) you promptly returned them. You were
similarly prompt in answering emails. In all instances, you either
answered my questions, got back to me with the answers, or, where there
was some delay in obtaining answers, sent me emails updating me on the
status of my questions. But it doesn't stop there. You also were able
to quickly provide vendors even at the last minute (steam cleaning, for
example), and ran down for me other vendors and services needed to
complete the closing.
But wait, there's more. We locked in my interest rate two days
after the feds bailed out fannie mae and freddie mac and got a pretty
darn good mortgage rate. Notwithstanding the good rate we actually
got, as recently as a few days before closing you were still shopping to
see if there were a better interest rate out there.
Honesty. Finally, the honesty part. In selecting a realtor, you cant
really tell for yourself how honest and competent your realtor is
until after closing and the move, which is why "trust" is so important.
The way to test the competence and integrity of your realtor is to
reality test what they say. By this, I mean that one compares the
representations a realtor makes in their advertising and statement they
make to you about the market or the property, etc., against the reality
of what is happening. These real world events provide objective
verification to what the realtor is telling you. The greater the
consistency between events on the ground and what the realtor says, the
greater the level of competence and integrity on the realtor's part.
Just in my opinion. Applying this test to you, you were dead on and
nothing, absolutely nothing, happened that was different from what you
were telling me. Ranging from questions about the mortgage company to
appropriate offers to when to accept a price to -- again any number of
issues-- everything you told me was verified in the harsh real world
test.
Thanks for the service and hard work you provided from start to finish.
Please feel free to use me as a reference if you need to.
David G. Tucker Purchased 4951 Planters Ridge Drive _______________________________________________________________ The Goal is always a "Win-Win" situation where BOTH the Buyer and the Seller are happy at the closing table.
Bill was Tremendous! He combined his knowledge of the industry with a thorough understanding of market conditions in Tallahassee and found the perfect buyers to fit our unique situation. Bill worked closely with us to develop a marketing strategy, which included distribution of “HOME FOR SALE” fliers, scheduled open houses, and contacted area Realtors until our house was SOLD! We owe it all to Bill! As a result, we now recommend Bill Groover to all of our family and friends interested in buying or selling real estate in the Tallahassee area. Thanks Bill! Sincerely, Your Piney-Z Neighbors Vaughn and Josie _______________________________________________________________ Christopher & Carla Austin 4663 Fledgling Drive Tallahassee, FL 32311 (850) 878-4496 November 24, 2004
To whom it may concern: My wife and I have had the distinct pleasure of both buying and selling a home through Bill Groover. The entire process went so well that I felt compelled to write this letter. I hope that you will read it and take it to heart. I would also encourage you to call either one of us at (850) 878-4496. We would be happy to talk further with you about our experience. Before I tell you about the great, unexpected things that Bill did for us, let me just tell you that we’d had bad experiences with real estate agents in Pompano Beach and so were cautious when hiring him. I decided to call Bill based upon the work that I saw him doing in our neighborhood of Piney-Z. I could tell that he was more involved and educated about Piney-Z than anyone else. I figured that he would know all the intimate details about the amenities that we have and would be able to communicate to a potential buyer why our house would be worth more than a similar house in a different neighborhood. I can't believe how right I was about this! From the second that I called him, Bill went out of his way to help us through the sales process. In fact, the bulk of the work that he did for us came before we had even signed a single piece of paper. Bill sold our house in 3 weeks, for $10,000 more than the highest price I thought I could ask for. We were absolutely stunned, and I haven't even gotten to the best part yet. While combing through our paperwork and getting ready for the closing, Bill discovered that the title company made a mistake when we purchased the house. The result was that we had been overpaying our property taxes for several years. But Bill didn't just let me know this... he personally made it his mission in life to get that money back for us. He made numerous phone calls to that title company and was able to get us a check for every penny. I didn't have to lift a finger. He also helped us to find another home here in Tallahassee. Finding the perfect home was more challenging, but we ultimately did it. In fact, we stayed in Piney-Z because we love everything about it. Before we found our current home, Bill patiently showed us many other houses. Each time, Bill thoroughly researched the property that we were interested in. He was always available to us and made us feel that we were his only clients (which I know was not true). Bill's knowledge of Real Estate far surpassed others with similar time in the field. But as much as he knew, there were some things that he didn't know. I really appreciated that he never, ever made up an answer. If he wasn't 100% sure about something, he made a point to get back to me on it promptly. I've never had anybody in ANY field do this and it really shows a high level of professionalism. When it came time to sign paperwork, Bill took as much time as we needed to explain what everything meant. He did this once for me, and then again for Carla. In short, Bill Groover is professional, reliable, friendly, hard-working, and courteous. Whether you're buying or selling a home, I can tell you from personal experience that he will work very hard to serve you above and beyond the call of duty. Sincerely, Christopher P. Austin P.S. I really meant it when I said that you could call us for further information. My office phone number is (850) 577-0000. Feel free to call at any time. ___________________________________________ Bill and his staff made our transition to Tallahassee extremely easy. He guided us trhough every step of the process with professionalism and integrity. We highly recommend Bill and Groover Realty to anyone who is looking to buy or sell real estate in Tallahassee. Ryan & Lorna Wolfkill
Licensed Real Estate Brokerage by the Florida Real Estate Commission
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